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Xewrtyuoipye
Xewrtyuoipye
10/30/2016 5:39:28 PM
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Ahsgdfloqifg
Ahsgdfloqifg
10/29/2016 1:50:42 AM
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Iopafeopineosooo
Iopafeopineosooo
10/28/2016 9:01:16 AM
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Ugireojfe whfiwehfjwehwhfjehfwefhweh fweh iwehf weiohf wieohf iwehf iweyu59tu328hfire iuwfodhqw934785 h3urh9wjfwgut h9wh9889wh98r h4wt93qrj29th2 rj2ghw9tfq.

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kq4ym
kq4ym
5/10/2016 3:09:02 PM
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Re: Gamification tools, FTW!
Keeping up with the usually younger folks in startups may be a challenge, but AT&T surely has the "wisdom" of experience and much better funded in the move forward among all the competition.

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briandnewby
briandnewby
5/10/2016 12:42:53 PM
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Re: Gamification tools, FTW!
The biggest thing people think with start-ups is that they are risk-takers, but, usually, they are less willing to take risks that larger companies.  Few resources, and one false move and they are out of the game.

So I find it interesting when large companies try to emulate the start-up culture concept.  They are only able to emulate such a thing because "fliers" won't cost them.

Re-designing structure is more important.  That's not to say AT&T isn't doing good things here, and this AT&T division likely has more energy than it did a few years ago.

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Alison Diana
Alison Diana
5/9/2016 9:21:21 AM
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Re: New "IT" transformation
I'm not sure if the paper and pencil was literal or figurative, @lotusbloom, but either way I think he was saying there were no rules and it was right down to the drawing board (whether with literal pencil and paper or sketched on a tablet). I love the idea of a Shark Tank-like contest within IT; it really gives everyone the opportunity to discard the old ways and use approaches they've learned on their own or wanted to try out to solve a business challenge or come up with a new line of revenue or address an IT time-waster. By focusing on the many small problems, IT can play such a huge role in make CSPs more profitable, better customer-focused and more agile. Recognizing IT folk, regardless of role or title, is a great way to start.

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kq4ym
kq4ym
5/7/2016 8:33:51 PM
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Platinum
Re: Gamification tools, FTW!
Interesting how AT&T is thinking outside the box a bit to get IT to become oriented in a non-traditional way of problem solvng that just doesn't rely on technical expertise solely to accomplish the results. The idea to"train the top people in a way that used design thinking -- or putting the customer in the center," is becoming a new way of thinking and Stanford University for one is developing a design school using these techniques, with some big funding from SAS.

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dcawrey
dcawrey
5/7/2016 11:46:20 AM
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Platinum
Re: Gamification tools, FTW!
Interesting to make a comparison to startup culture here. Change management among people is really the most important part of changing systems. This is why upstarts come in and disrupt incumbents – they are more than willing to be the leaders of change. Great article to prove this point out.

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SeniorPr45871
SeniorPr45871
5/5/2016 1:35:58 PM
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New "IT" transformation
Its true that bringing the IT staff and employees on par with new technology is key for transformation.  IT departments work with a "do no harm" motto. If something has been working a certain way for years, there is no initiative or incentive to change it. Forcing a Shark Tank like approach forces them to innovate and break the inertia to change.

On a side note, it is indeed ironic that they used "paper and pencil" to decide to try new technology tools!

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WestCoas24001
WestCoas24001
5/5/2016 11:33:00 AM
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Re: Color me skeptical
Many small meals a day rather than a few big ones eh? Nutritionists say that's a good idea – interesting to hear it's a good idea for IT too. 

The idea of the minimum viable product is intriguing. I like it. 

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